Custom Elevator Interiors (CEI) was founded in 2001 by Tim Middlemiss, a certified elevator mechanic with extensive sales and management experience in the industry. He created a niche market for certified interior manufacturing and installation specialists through professionalism and dedication, which has allowed CEI to grow to be the leading expert in Western Canada.
CEI’s strong business principles and high quality work have resulted in repeated and increasing demand for its products and services. A strong commitment to not only meeting but exceeding the expectations of all of its clients is carried out by manufacturing and installing a first-rate product as well as by offering the highest level of customer service.
Adhering to a strict code of ethics and by investing strongly in its employees, CEI pursues excellence and perfection on a daily basis—in all areas of its operations. Schedules are tight. Elevator shutdowns are critical. CEI understands the time sensitivity on most projects and therefore strives to provide its services in short order, quickly and effectively.
With an in-house design team, an engineer on staff, many years of field experience in the vertical lift industry among its installers, and a group of sales consultants who manage a range of projects, CEI’s staff provide the tools and spend the time with clients from the point of conceiving a project to the point of completing the installation, and beyond.
Our team of professionals offers top notch customer service, happy to do whatever is necessary to make sure our clients are satisfied. Always willing to go the extra mile, the sales team will be sure to meet your needs, and be present from the beginning stages to the point of project completion.
Our team of professionals keeps customers informed at every step of the process, from providing samples of vast array of materials, to indicating timelines of manufacturing and installation, to addressing any concerns along the way. You can count on timely and informative updates throughout your elevator interior upgrade project.
Our team of professionals has access to a wide variety of materials, and is happy to research the availability and feasibility of desired materials. Being well versed in the Elevator Safety Code and requirements for materials, the sales team will ensure that all materials selected meet the appropriate flame-spread and smoke-development ratings, so as to be in accordance with code.
When building your proposal, the sales team makes sure they are getting the most updated pricing, and sourcing materials from cost-effective suppliers. The sales team will often offer options and alternatives, and do whatever is necessary to work within budgetary constraints, without compromising on quality. Value speaks to both cost and quality—the CEI sales team can balance both for a pleasing and practical aesthetic.